Retail Solutions

Ready to take a big step to run your entire Retail Business?  

As a retailer when you first start your business with one or two shops, you only need basic software to manage all your activities. In line with your business growth, it is better to strengthen capabilities by investing into softwares that can handle the complex business of Retail from marketing to point of sale, warehouse to supply chain and more.

Since 1995, Obase develops solutions that elevate the productivity for the retail industry and enlarges the solution family by closely chasing the shifts in business needs.

Integrated Business Suite or a single Software to manage your Business.

Obase provides a wide range of solutions ranging from the basic automation requirements to industry altering solutions for retail. A single end-to-end Retail solution that empowers retailers to achieve performance and revenue goals effectively or a software to drive your operation automatically.

What does your Business need?

Retail needs speediness, agility and smart decisions. Finding solutions with the right functionality and customization options to fit your business is frustrating and time-consuming. Obase has focused on retail from day one and gives you a wide range of solutions.

Obase has focused on retail from day one. The retail journey - started with the store back office automation - continues today, with a family of retail solutions blanketing all the retail processes.

Enterprise Retail Management (ERP) System solution family that meets basic retail specific requirements: Store Back Office Management, which improves productivity for store operations, Warehouse Management designed for the retail, Point of Sale Management that enhancing efficiency in the front office, integrated with the back office, CRM and ERP processes.



52% of the consumers choose the same store for their next purchase when they are positively affected by customer experience in the store; convenience, value, quality of service and focus on consumer expectations.

The customers interact with every detail that falls into their area of interest and leave traces.  Obase delivers ready-to use solutions for retailers; Operational CRM, Campaign Management and Analytical CRM to convert and storre these traces as data and analyze them for personalized business decisions.

With RichRelevance, Clarabridge and IBM Tealeaf, we offer a broad spectrum of solutions customer experience management.

RichRelevance is a solution focused on creating omnichannel personal experience recommendations.

Clarabridge is a smart solution for listening to the customer's voice.

IBM Tealeaf is specialized on text & voice analytics, improving user experience on the customer interfaces.


Obase eCommerce solutions are developed with omnichannel vision which helps delivering an integrated and seamless customer experience that the consumers are expecting from the  retailers.

Etailer:  A structure, delivering the e-commerce experience on web and mobile channels and integrating with evolving sales channels.

Promni: Real-time and smart recommendations based on microsegments and consumer behavior delivered with Product Recommendation Engine.

Quickpick: E-commerce picking solution, managing the logistics processes such as product picking and shipment.


The threats of increasing competition and decreasing profit margins, the retail industry must approach with more innovative solutions to the key factors impacting the store productivity.

Price optimization :
The impact of a 1% change in price on a retailer's profitability is 10.29%

Price is the strongest component of profitability among four factors: price, variable costs, fixed costs and sales quantity. Obase delivers a rule-based engine enabling competitive pricing, aligned with pricing strategies, made smarter and faster. The turnover and profitability balance is managed in a succesfully, based on product and product groups.

Stock Optimization: A retailer’s job is to match the supply to customer demand in order to be profitable. It’s also important for companies to keep inventory levels as low as possible and to sell the inventory as quickly as possible, to turn the drained capital back to cash. To achieve this is challenging and to hit high service levels can be mean overrunning budgets and excess inventory.

Inventory optimization is the science of having “just enough” stock on hand to satisfy customer demand. The aim of deploying inventory optimization is to use past sales data to predict the demand, then recommend reorder quantities based on that, considering the volatility of the demand, the industry dynamic- apparel, fresh food etc.


Anyone working for a retailer has to make hundreds of decisions daily, from c-level to store associates. These decisions need to be timely and accurate, as they are intricately interrelated and impact revenues, profitability and customer satisfaction. Decision support systems are vital at this point to show the single version of truth and to empower decision makers.

Obase has integrated the retail-focused business analytics skills and retail experience in Detailer, delivering decision support systems and analytical solutions.

Detailer: With the Retail Data Model, repeatable ETL & business analytics object, metric, report and dashboard libraries - offers a data-driven management culture, accessible from web and mobile interfaces.


One of the critical components affecting the operational efficiency and performance of the trade is the supply chain operation. The smoothest way to manage a successful retail operation, kept within the budget, without running out of stock and compromising the product variety & availability is to orchestrate an integrated and harmonious process, between the retailer and the supplier, aiming for the high quality of the service received by the consumer.

For the process to be sustainable and bettering, a collaborative platform must be engaged, working on real-time data and managing the information flow.


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