Clarabridge

Clarabridge is a leading platform for Customer Experience Management

Helps the world's leading brands understand their customers and increase their interaction with customers. Independent of industry, listens to the customers for each brand, reports on advanced analysis capabilities and creates instant notices. The conversations in the call centers, social media accounts, surveys, e-mails, blogs and forums are listened to and integrated, to  help you to create a complete customer experience. To do this,  Net Promoter Score (NPS), Emotion Analysis, Speech Analysis, Text Analysis, Survey, Natural Language Processing  (NLP) ability, and social listening methods are utilized. 

The platform grew even stronger with the CX Social  solution. By increasing the direct interaction of brands with customers in social channels, Clarabrigde aims to contribute increasing customer loyalty, sales and potentials.

www.clarabridge.com 
www.cxsocial.clarabrigde.com

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